CHATBOT AS A TOOL FOR EFFECTIVE INTERACTION OF CITIZENS WITH EMERGENCY SERVICES. ISSN 1994-3520 (Print), ISSN 2077-9402 (Online). [Internet]. 2023 Dec. 21 [cited 2025 Dec. 16];(4):65-74. Available from: https://urbansocio.com/index.php/1/article/view/53